Approved answers instead of invented promises
A rule-based bot matches an approved answer to a chosen question or topic. It can direct visitors to pricing, service details and enquiry forms without improvising contractual or commercial conditions.
The business owner can review exactly what customers see and change information when terms, opening hours or services change.
Cover the questions that keep coming back
A salon can explain bookings, late arrival and deposits. A contractor can cover job categories, operating area and sending photos. A shop can answer delivery, sizing and return policy questions.
Start with ten genuine recurring questions and concise answers. Test the language with someone unfamiliar with your business before expanding the menu.
Understand the limits of a basic FAQ bot
Without a verified booking or inventory integration, the assistant cannot confirm live appointment slots or stock availability. It should never invent an available time or promise a final job quotation.
When it does not know the answer, it should direct the visitor to a human or a structured enquiry form. A reliable handoff matters more than simulated intelligence.
Keep the information accurate
Check whether users find the right answer and move to the relevant service. Review unanswered questions and update the knowledge base whenever your business rules change.
AGENTRIVO offers a basic non-AI FAQ bot from €129 and a more capable rule-based chatbot from €449. Integrations and custom workflows are separate scope decisions.
These are illustrative use cases, not claims about completed client projects.
Discuss a practical solution for your business
Try the demonstrations and describe what you need. Starting prices are indicative; final scope is agreed individually.